Buddy Food
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Our Food
Why should I feed fresh?
What does fresh mean to Buddy Food?
What are the recipes and ingredients?
Do I need to refrigerate the food?
Do I need the cook the food?
How do you know what kind of food my dog needs?
Do I need to consult my vet to use Buddy Food?
Why can't I just cook dog food at home?
Do you have food suitable for puppues, adult dogs, and senios?
What does Buddy Food cost?
Creating Your Plan
How do I sign up for a plan?
How do you determine my dog's portions?
Packaging and Shipping
How do shipments work? Do you ship nationwide?
How do I know if the food is safe to feed when it arrives?
What if I'm not home at the time my box arrives?
How can I find my tracking information?
How flexible are the deliveries?
How environmentally freindly are your deliveries?
How do I dispose of the packaging?
Your Subscription
I forogt my password - how can I reset it to log into my Customer Account?
How Can I prepare to transition my dog's food before my box arrives?
How does the transition work?
How should I thaw the food?
What if my dog doesn't like the food?
When will my orders arrive?
How will I be billed for my plan?
Can I cancel or reactivate my subscription anytime?
Can I change when my next order will arrive?
Can I send my shipment to another location which is not my home?
What do I do if I'm travelling?
Still have questions?
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